KURIYA VENTURES LLP
Last Updated: 28 October 2026
1. Overview
At Kuriya Ventures LLP, we strive to provide quality products and reliable customer service. This policy explains the terms and conditions for returns, replacements, cancellations, and refunds for purchases made through our website.
Our standard return period is 15 days from the date of delivery, subject to the eligibility conditions outlined below and applicable Indian law.
2. Return Eligibility
To qualify for a return, the product should generally be unused, in its original condition, and accompanied by its original packaging, accessories, and proof of purchase.
Please contact us before returning any product. Returns must be approved and coordinated by our customer support team.
Products that are defective, damaged, incorrect, or materially different from their description will be reviewed for an appropriate resolution in accordance with applicable law.
3. Non-Returnable Products
Certain products may not be eligible for return, subject to applicable law, including:
- Products damaged due to misuse, mishandling, or unauthorized modification after delivery.
- Products returned with missing components or accessories for reasons attributable to the customer.
- Products specifically customized or made to order, where applicable.
- Sealed hygiene or personal-care products that cannot be returned for health or hygiene reasons once opened, where legally permitted.
These exclusions do not affect any consumer rights available under applicable law.
4. Damaged, Defective, or Incorrect Products
Please inspect your order upon delivery. If you receive a damaged, defective, incorrect, or incomplete product, contact us as soon as possible, preferably within 48 hours of delivery.
Please provide your order number, a description of the issue, and supporting photographs or videos, where available.
After reviewing your request, we will advise you on the appropriate resolution, which may include a replacement, repair, refund, or another remedy as applicable.
Reporting an issue after 48 hours will not automatically affect any rights available to you under applicable law..
5. Refunds
Once an authorized return is received and inspected, we will notify you whether your refund has been approved.
Approved refunds will generally be processed through the original payment method, where supported by the payment provider. The time required for the refund to appear in your account may vary depending on your bank or payment provider.
If your refund is delayed, please contact your bank or payment provider first. If you still require assistance, contact us at contact@kuriyaventures.in.
Refunds will be handled in accordance with applicable law.
6. Sale and Discounted Products
Products purchased at discounted or promotional prices remain subject to this policy and applicable law. Eligible returns, refunds, or replacements will be handled according to the circumstances of the purchase.
7. Exchanges and Replacements
Exchanges or replacements may be offered for eligible products that are defective, damaged, incorrect, or otherwise qualify under this policy.
To request an exchange or replacement, email contact@kuriyaventures.in with your order number and details of the issue. Our team will guide you through the process.
8. Return Shipping
Please contact us before sending a product back.
For returns arising from verified defects, damage, incorrect products, or errors attributable to Kuriya Ventures LLP, we will communicate the appropriate return-shipping arrangements.
For other eligible returns, the customer may be responsible for return-shipping costs where permitted by applicable law and communicated in advance.
Any applicable shipping charges will be handled in accordance with applicable law and the circumstances of the return. We recommend using a trackable shipping service and retaining your shipping receipt.
9. Return Address
Kuriya Ventures LLP
16/71 F, Elembachi, Elembachi P.O.,
Trikaripur (Via), Kasaragod District,
Kerala – 671311, India.
Please do not return products directly to the manufacturer unless specifically instructed by our team.
10. Order Cancellations
To request an order cancellation, contact us as soon as possible at contact@kuriyaventures.in.
Cancellation depends on the order’s processing and dispatch status. If an order has already been dispatched, our return policy may apply.
Eligible refunds for cancelled orders will be processed in accordance with applicable law.
11. Contact Us
For questions or assistance regarding returns, refunds, exchanges, or cancellations, please contact:
Kuriya Ventures LLP
Email: contact@kuriyaventures.in
Phone: 8921499914
Website: https://kuriyaventures.in/
We are committed to addressing customer concerns fairly and professionally.
This policy is subject to applicable Indian consumer protection and e-commerce laws and does not limit any statutory rights available to customers.